Terms & Conditions
Last updated: June 2, 2026
These terms are general placeholder content and should be reviewed before publication. They describe the expected rules for using ClickBuild to create construction material quote requests, upload job information, and compare supplier responses.
Acceptance of Terms
By downloading, accessing, or using ClickBuild, you agree to these Terms & Conditions. If you do not agree, you should not use the app or submit job requests through the platform.
User Responsibilities
You are responsible for keeping your account details accurate, protecting your login credentials, and ensuring that all job information, delivery addresses, specifications, documents, and quote requests submitted through ClickBuild are complete and lawful.
- Do not submit false, misleading, offensive, or unlawful content.
- Do not use another person's account or impersonate another person or business.
- Confirm all quote details with the relevant supplier before placing an order.
App Usage Guidelines
ClickBuild is intended to help users request and compare ready-mix concrete and rebar quotes. You may not misuse the app, interfere with platform security, attempt unauthorized access, copy platform content for competing services, or use automated tools that could disrupt normal app operation.
Privacy & Data Collection
ClickBuild may collect account information, contact details, device information, job request details, uploaded schedules, quote activity, and support messages to provide and improve the app experience.
App stores and service providers
Information may also be processed by app stores, hosting providers, analytics tools, messaging services, and other service providers used to operate, secure, and improve ClickBuild.
App Updates and Changes
ClickBuild may update, suspend, change, or remove app features from time to time. Updates may be required to maintain compatibility, security, performance, or compliance with app store requirements.
Limitation of Liability
ClickBuild provides tools for submitting and managing quote requests, but does not guarantee supplier pricing, availability, delivery timing, order fulfilment, or the accuracy of third-party responses. To the fullest extent permitted by law, ClickBuild is not liable for indirect, incidental, or consequential losses arising from app use.
Contact and Support
For questions about these placeholder terms, app access, job requests, or account support, contact the ClickBuild support team through the contact method provided in the app or app store listing.
Privacy Policy
1. Introduction
ClickBuild is committed to protecting the privacy of users who access the ClickBuild website, mobile application, and related services. This Privacy Policy explains how ClickBuild may collect, use, store, share, and protect personal information when users create accounts, submit job details, upload project documents, request supplier quotes, or contact support.
ClickBuild may collect and process personal information in line with South African privacy law, including the Protection of Personal Information Act, 4 of 2013 (POPIA).
By using ClickBuild, you consent to the processing of your personal information as described in this Privacy Policy.
2. Personal Information We May Collect
Depending on how you use ClickBuild, we may collect:
- Name and surname
- Company or business details
- Email address and mobile number
- Login and account details
- Delivery addresses and project locations
- Ready-mix concrete and rebar job details
- Uploaded documents, schedules, PDFs, or images
- Quote requests, supplier responses, and order-related information
- Device, browser, usage, and technical information
- Support messages or queries sent to ClickBuild
3. How We Use Personal Information
ClickBuild may use personal information:
- To create and manage user accounts
- To process ready-mix and rebar quote requests
- To share relevant project details with suppliers where required
- To help users compare supplier quotes
- To provide support and respond to queries
- To improve app performance, security, and user experience
- To comply with legal, regulatory, and app store requirements
- To send important service-related communication
4. Cookies, Analytics and Website Usage
The ClickBuild website may use cookies or similar technologies to improve website functionality, analyse usage, and support marketing or performance tracking.
Users can control cookies through their browser settings. Where analytics or advertising tools are used, information may be processed by trusted service providers to help us understand and improve website performance.
5. Sharing Information With Service Providers and Suppliers
We may share information with suppliers or service providers where necessary to provide the ClickBuild service, process quote requests, operate the app, maintain security, or comply with legal obligations.
Relevant job and request details may be shared with suppliers so they can prepare quotes for ready-mix concrete or rebar orders. ClickBuild may also use third-party service providers for hosting, analytics, communication, app stores, support, infrastructure, and related operational services.
ClickBuild aims to ensure reasonable safeguards are in place when information is shared with suppliers or service providers.
6. Data Storage and Retention
ClickBuild will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Account deletion requests are handled through the Delete My Account section on this page.
7. Security
ClickBuild takes reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
No digital service can guarantee complete security, so users should also keep account credentials private and use secure devices and networks when accessing ClickBuild.
8. User Rights Under POPIA
Subject to applicable law, users may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permitted
- Object to certain processing
- Withdraw consent where applicable
- Lodge a complaint with the Information Regulator at complaints.IR@justice.gov.za
9. Contact About Privacy
For privacy questions or requests related to your personal information, contact ClickBuild at support@clickbuild.co.za.
Delete My Account
Account Deletion Instructions
If you would like to delete your ClickBuild account, please send an email to our support team using the link below.
In your email, please include the email address or mobile number linked to your ClickBuild account so that we can identify the correct account.
Once we receive your request, we will review and process the account deletion request in line with applicable legal, operational, and security requirements.